We have been doing some research about an easy way to implement chat for sales and simple support queries. It seems that Discord allows guests to join a server, without the need of an account. Combined with the popularity we decided to launch an official community Discord. Click on the logo below to join our server.
We have now introduced a Verified Customer role on Discord. This allows you to distinguish yourselve as our customer, but also gives you access to the hidden #customers channel. In order to get your role assigned, please follow these steps:
- Log into our portal and click "Discord Link" under "My Account" dropdown. Or go to https://portal.hybula.com/index.php?m=hybula_discord directly.
- Click "Login to Discord", you will be redirected to the Discord OAuth page to authenticate yourself.
- Once this is done you will be redirected back with a success message.
Note: You must have an active service with us in order to get your role assigned. Our system periodically checks if you still have an active service with us, if not it will automatically remove the role again. The integration also automatically joins our server in case you are not joined.